24/7 Sexual Assault Crisis Line: 618-397-0975

About Us


Outpatient Counselor - Community Counseling


We have an opening for a self-motivated individual to join our newly developed Community Counseling Team at Call for Help starting in June 2021. Under the supervision of the Director of Clinical Services, the Outpatient Counselor will provide mental health counseling services to both community members throughout the Metro East and consumers within our residential programs, specifically women and children within our Transitional Living Center (TLC) program. Services provided within this position will include a combination of teletherapy and in-person sessions. This position would be best suited for a clinician who is a strong generalist and has an interest in working with couples, families, and children. The ideal candidate will possess experience with crisis intervention, Illinois Medicaid Rule 132 knowledge, familiarity with assessment and treatment planning (IM+CANS), strong clinical skills and experience providing telehealth services.


● Provide direct clinical services to clients in the form of individual, couples, family and group counseling

● Complete Illinois Medicaid Comprehensive Assessment of Needs and Strengths (IM+CANS) assessment and treatment planning for Medicaid clients

● Develop innovative methods of delivery of services based on needs of clients

● Complete clinical documentation in a timely and accurate manner

● Provide outreach services and develop community partnerships

● Meet productivity requirements

● Collaborate with residential staff and community providers to coordinate treatment

● Other duties as assigned

Skills, Knowledge, and Abilities

● Mater’s degree in counseling, psychology, social work or closely related field required

● Excellent verbal and written communication skills

● Clinical license (LCPC or LCSW in Illinois) preferred; however, candidates pursuing licensure will be considered and clinical supervision can be provided

● Experience working with an Electronic Medical Record (EMR)

● Effective time management and organization skills

● Requires the ability to adapt to stressful situations

● Respond professionally in crisis situations

● Knowledge of billing practices and procedures for private insurance and Medicaid preferred

Special Requirements

● Maintain confidentiality of all clients and adhere to all ethical standards of the counseling profession

● Requires a dependable means of transportation to meet work requirements

● Requires the ability to work necessary hours to meet the position requirements, including evenings as needed

● All staff driving their personal vehicles on agency business are reimbursed their driving expense, must have adequate liability insurance in effect as well as a valid Driver’s License


Call for Help, Inc. helps people overcome a variety of personal crises, ranging from sexual assault and poverty, to homelessness and mental illness. We change lives by giving people skills and support that empower them to overcome emotional and physical crisis.