24/7 Sexual Assault Crisis Line: 618-397-0975

About Us


Director of Human Resources

Position Description

This is a full–time exempt position that has the responsibility of addressing the human resource needs of the agency.  The Human Resource Director will plan, lead, direct, develop, and coordinate the polices, activities, and staff of the Human Resource (HR) department, ensuring legal compliance and implementation of the agency’s mission and talent strategy.  Ability to work closely with the Executive Director, Director of Quality Assurance, Director of Finance and other Program Directors is a must as this position serves as the agency Privacy Officer to comply with HIPAA guidelines as well.

Minimum Qualifications

This is an executive level position requiring a minimum of a Bachelor’s Degree in Human Resources, Quality Improvement or related field, Master’s preferred, and three years direct experience in human resource management and/or quality improvement.  SHRM-CP or SHRM-SCP preferred.

Essential Functions  

  • Recruit, interview, hire, and orientation new employees with the assistance of Program Directors and/or the Executive Director – Review positions, staff levels, and assess for new position need  within all programs; advertise for vacant positions; screen resumes and conduct the initial interview (as dictated by program); arrange for second interview in conjunction with the program manager (as dictated by program); obtain and review all documentation required before hiring (e.g. background checks, educational verification, agency agreements, etc.); assist the Director of Quality Assurance and Program Directors in orientating new employees
  • Oversee the daily workflow of the human resources (HR) department – Maintain employee personnel files and update necessary information within required timeframes; consult with Program Directors and/or the Executive Director regarding staff performance; review employee evaluation forms and assure that one (1) month, ninety (90) day, and annual performance evaluations are completed by the employee’s assigned supervisor; create, maintain, and process agency payroll
  • Plan, lead, develop, coordinate, and implement policies, processes, training, initiatives, and surveys to support the agency’s human resource compliance and strategy needs; analyze and present agency goals and strategy related to staffing, recruiting, and retention; identify staffing and recruiting needs; develop and execute best practices for hiring and talent management
  • Administer or address the administration and/or enforcement of human resources personal policies and agency guidelines including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety of employees; and training and development
  •  Monitor and ensure the agency’s compliance with federal, state, and local employment laws and regulations, and recommended best practices; review and modify policies and practices to maintain compliance
  • Conduct and present research and analysis of organizational trends including review of reports and metrics; maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; apply this knowledge to communicate changes in policy, practice, and resources to upper management
  •  Assist the Director of Finance in developing and implementing departmental budget
  • Facilitate professional development, training, and certification activities for HR staff
  • Participate in PQI activities/efforts to enhance the quality and efficiency of services delivered.  These efforts could entail a monthly time commitment of four hours or more            
  •  Perform other duties as assigned

Skills / Abilities:

  • Excellent verbal and written communication skills
  • Excellent interpersonal and negotiation skills
  • Excellent organizational skills and attention to detail
  • Excellent time management skills with a proven ability to meet deadlines
  • Strong analytical and problem – solving skills
  • Strong supervisory and leadership skills
  • Ability to prioritize tasks and to delegate them when appropriate
  • Thorough knowledge of employment –related laws and regulations, including labor laws and payroll regulations and guidelines
  • Proficient with Microsoft Office Suite or related software
  • Proficiency with or the ability to quickly learn the organizations management systems; ability to adapt to the needs of the organization and employees