Sexual Assault 24 hr Crisis Hotline 618-397-0975

About Us


Outpatient Counselor

Call for Help, Inc is launching a new grassroots program. We're seeking a hard-working, ambitious, self-motivated individual to head up our newly created outpatient counseling program. The ideal candidate will be dynamic, with a high-energy level and be able to reach and connect with a diverse population. This position is not going to be your typical 9-5. The Outpatient Counselor will be responsible for getting the program off the ground in all facets, including generating clientele, creating policies and procedures and program standards.

The Outpatient Counselor must be a Licensed Professional Counselor (LCPC, or MSW) and be in good standing with the state licensing board. Excellent one on one and group mental health counseling skills are required. This position requires a Master’s Degree in Counseling, Social Work, Psychology or related field from an accredited university. Skills and experience in counseling, coordinating, organizing and management are necessary.

● Clinical license for at least 3 years or more.
● Experience in running a practice and or program
● Experience with CIS (Electronic Health Records program)

The Outpatient Counselor will be conducting outpatient counseling to individual clients. The Outpatient Counselor will also be responsible for program development, implementation, and evaluation, making recommendations for change and improvement for outpatient counseling services within the agency. This position requires excellent communication skills, crisis intervention, Illinois Medicaid Rule 132, assessment, treatment planning, and counseling skills.

● Clinical counseling services of outpatient counseling
● Plan, organize and direct all activities for outpatient counseling services
● Responsible for developing a comprehensive clinical formulation based on completion and/or review of chemical dependency, mental health, biopsychosocial, and related assessments and client’s current functioning
● Develop, assign, and monitors individualized treatment and continuing care plans
● Direct and oversee the overall operations of the program, including supervision of future staff, budget and administrative functions.
● Provide vision, strategic planning, and assessment for the program to advance the agency mission
● Recommend program goals and objectives which support agency goals and objectives
● Responsible for providing chemical dependency and mental health counseling, including but not limited to individual, family, and group counseling. Will also provide crisis intervention, chemical dependency and mental health education, and case management for caseload
● Develop innovative methods of delivery of services based on needs of clients
● Provide timely and accurate clinical documentation
● Conduct presentations in the community as needed to promote services within agency
● Develop networking with other social service agencies in the community
● Develop policies and procedures for the outpatient program and participate in all accreditation procedures
● Complete applications/re-credentialing applications for state Medicaid programs and private insurance for the outpatient counseling program
● Other duties as assigned


● Ability to comprehend program planning, to develop program policies, methods, and procedures
● Ability to establish, review, maintain and analyze record keeping systems for program progress, making recommendations where needed
● Develop, install, evaluate, and revise program policies and procedures and the operations relating to department programs, and their records management
● Excellent oral and written skills
● Effective time management
● Requires the ability to adapt to stressful situations
● Knowledge of electronic health records and the ability to learn/teach others how to utilize the EHR
● Knowledge of billing practices and procedures for private insurance and Medicaid

● Maintain confidentiality of all clients
● Requires a dependable means of transportation to meet work requirements
● Requires the ability to work necessary hours to meet the position requirements, including evenings and/or weekends as necessary
● All staff driving their personal vehicles on agency business are reimbursed their driving expense, must have adequate liability insurance in effect as well as a valid Driver’s License.

Call for Help, Inc. helps people overcome a variety of personal crises, ranging from sexual assault and poverty to homelessness and mental illness. We change lives by giving people skills and support that empower them to overcome an emotional and physical crisis.