Donor Privacy Policy

Donor Privacy Policy

Call for Help is fully committed to safeguarding and respecting the privacy of its donors.
Call for Help adheres to the highest standards in gathering, using and safeguarding
donor information. We value our relationships with our donors.

Use of Information

Donor information is used by Call for Help for agency purposes only. This information
includes name, address, telephone number, email address and comments/gift
designation when a donor voluntarily provides it to us. In addition, Call for Help keeps a
record of each donor’s giving history. This information is kept on file for IRS purposes
and is also used in our development process to analyze overall giving patterns and
make accurate budget projections. It is used to provide receipts and acknowledgements
to donors, and inform donors about news, upcoming fundraising events, needs for
support, and other activities.
Call for Help does not sell, rent, loan or trade donor information.

Recognition and Reporting

Where appropriate, and with the knowledge and consent of the donor, the agency may
publicly recognize the receipt and purpose of an individual gift. However, unless desired
by the donor, the agency will not disclose the amount of such gifts, except where
required by law. Data on donors and donation amounts may be aggregated and
stripped of identifying information for reporting purposes (such as grant applications and
government filings) without the explicit consent of the donors. Call for Help compiles an
Annual Report each year and lists donors by giving category.

Data Access and Security

Call for Help maintains a secure environment for donor data. Only authorized personnel
have access to this information for appropriate business purposes. For online donations
and credit card transactions, Call for Help uses a national third-party organization that
provides data security at a high level in relation to industry standards.

Opt-Out

Donors at any time may request to be removed from mailing lists and email lists by
contacting Fund Development at the address below. Donors also may opt-out of listing
in the Annual Report.
Contact
For questions about this Donor Privacy Policy or to request to be removed from email
and mailing lists, contact:

Call for Help, 9400 Lebanon Rd, Belleville IL, 62203 or Call 618-397-0968